| BCBS Federal Phone Number - FEP List Statewise | Customer Service | Precertification | Mental Health/Substance Abuse | Case Management | Hospital |
|---|---|---|---|---|---|
| Alabama | (800) 248-2342 | (800) 248-2342 | (800) 821-7231 | ||
| Alaska | (800) 562-1011 | (800) 562-1011 | (800) 622-1379 | ||
| Arizona | (800) 345-7562 | (602) 864-4102 | (888) 883-4451 | ||
| Arkansas | (800) 482-6655 | (800) 451-7302 | (800) 367-0406 | ||
| California Blue Shield | (800) 824-8839 | (800) 633-4581 | (800) 633-4581 | (800) 284-9093 | |
| California Anthem Blue Cross | (800) 824-8839 | (800) 633-4581 | (800) 633-4581 | (800) 284-9093 | |
| Colorado | (800) 852-5957 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Connecticut | (800) 438-5356 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Delaware | (800) 721-8005 | (800) 572-2872 | (800) 258-9808 | ||
| District of Columbia | (800) 848-9766 | (800) 553-8700 | (800) 360-7654 | ||
| Florida | (800) 333-2227 | (800) 955-5692 | (800) 955-5692 | (800) 337-2204 | |
| Georgia | (800) 282-2473 | 800-860-2156 | 800-424-4011 | 800-711-2225 | |
| Hawaii | (800) 966-6198 | 800-966-6198 | 800-966-6198 | ||
| Idaho Blue Cross | (800) 627-6656 | 800-627-1187 | (877) 908-0972 | ||
| Idaho Regence Blue Shield | (800) 732-1209 (Member) (877) 688-4656 (Provider) | (800) 627-1187 | (866) 873-9743 | ||
| Illinois | (800) 972-8382 | (800) 227-6591 | (800) 779-4602 | (800) 462-3275 | |
| Indiana | (800) 382-5520 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Iowa | (800) 532-15374 | (800) 552-3993 | (800) 552-3993 | ||
| Kansas | (800) 432-0379 | (800) 782-4437 | (800) 952-5906 | (800) 432-0216 | |
| Kentucky | (800) 456-3967 | (800) 860-2156 | (800) 711-2225 | ||
| Louisiana | (800) 272-3029 | (800) 523-6435 | (800) 867-6811 | ||
| Maine | (800) 722-0203 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Maryland | (800) 638-6756 | (800) 443-5434 | 877-554-9504 | (800) 360-7654 | |
| Massachusetts | (800) 433-7766 | (800) 634-2828 | (800) 524-4010 | (800) 689-7219 Ext 31133 | |
| Michigan | (800) 482-3600 | (800) 245-2513 | (800) 342-5891 | ||
| Minnesota | (800) 859-2128 | (800) 382-2000 | |||
| Mississippi | (800) 932-7724 | (800) 841-9659 | (800) 841-9659 EXT 4009 | ||
| Missouri Blue Cross Blue Shield of Kansas City | (816) 395-2500 | (816) 395-3989 | (816) 237-2354 | ||
| Missouri Anthem Blue Cross Blue Shield | (800) 392-8043 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Montana | (800) 634-3569 | (877) 885-3751 | (877) 885-3751 | (800) 462-3275 | |
| Nebraska | (800) 223-5584 | (800) 247-1103 | |||
| Nevada | (800) 727-4060 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| New Hampshire | (800) 852-3316 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| New Jersey | (800) 624-5078 | (800) 664-2583 | (800) 626-2212 | ||
| New Mexico | (800) 245-1609 | (800) 325-8334 | (877) 783-1385 | (800) 462-3275 | |
| Northeastern New York Blue Shield | (800) 234-6008 | (800) 255-2042 | (800) 443-6169 | ||
| Western New York Blue Cross and Blue Shield | (800) 234-6008 | (800) 677-3086 | (877) 837-0814 | ||
| New York Empire Blue Cross Blue Shield | (800) 522-5566 | (800) 443-6169 | |||
| New York Excellus Blue Cross Blue Shield | (800) 584-6617 | (800) 584-6617 | (800) 277-2138 | ||
| North Carolina | (800) 222-4739 | (800) 672-7897 | (888) 234-2415 | ||
| North Dakota | (800) 548-4026 | (800) 952-8462 | (800) 825-6614 | ||
| Ohio | (800) 451-7602 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Oklahoma | (800) 722-3130 | (800) 672-2378 | (877) 906-6389 | (800) 462-3275 | |
| Oregon | (800) 962-2731 (Member) (877) 668-4654 (Provider) | (800) 824-8563 | (866) 873-9743 | ||
| Pennsylvania Independence Blue Cross | (215) 241-4400 | (800) 862-3648 | (800) 688-1911 | ||
| Pennsylvania Highmark Inc. | (800) 779-6945 | (800) 258-8809 | (800) 258-8809 | (800) 207-9309 | |
| Pennsylvania Capital Blue Cross | (800) 344-5446 | (800) 471-2242 | (800) 356-7986 | (888) 320-2583 | |
| Puerto Rico | (888) 774-6082 | (800) 981-4860 | |||
| Rhode Island | (800) 377-4418 | (401) 272-5670 | (800) 274-2958 | ||
| South Carolina | (800) 444-0025 (Columbia) (800) 444-4325 (Charleston) | (803) 264-3100 | (800) 868-1032 | ||
| South Dakota | (800) 532-1537 | (800) 552-3993 | (800) 522-3993 | ||
| Tennessee | (800) 572-1003 | (800) 228-2096 | (800) 888-3773 | ||
| Texas | (800) 442-4607 | (800) 441-9188 | (800) 528-7264 | (800) 462-3275 | |
| Utah | (800) 421-4498 (Member) (877) 668-4657 (Provider) | (800) 228-8263 | (866) 873-9743 | ||
| US Virgin islands | (888) 774-6082 | ||||
| Vermont | (800) 328-0365 | (800) 922-8778 | (800) 922-8778 | (800) 922-8778 | |
| Virginia Anthem Blue Cross and Blue Shield | (800) 552-6989 | (800) 860-2156 | (800) 991-6045 | (800) 711-2225 | |
| Virginia Carefirst Blue Cross Blue Shield | (800) 848-9766 | (800) 553-8700 | (800) 360-7654 | ||
| Washington Premera Blue Cross | (800) 562-1011 | (800) 562-1011 | (800) 622-1379 | ||
| Washington Regence Blue Shield | (800) 552-0733 (Member) (877) 668-4651 (Provider) | (800) 344-2227 | (866) 873-9743 | ||
| Wisconsin | (800) 242-9635 | (800) 860-2156 | (800) 424-4011 | (800) 711-2225 | |
| Wyoming | (800) 200-5220 (844) 653-4057 (Dental) | (800) 251-1814 | (866) 390-1743 |
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